The £250 per year rewards value is based on the average spend of our subscribers. Your actual rewards may vary depending on your individual basket value. We're always keeping an eye on our rewards program to ensure it's offering the best value for our subscribers!

By subscribing to Forthglade’s subscription service, you agree to the following terms and conditions related to our Subscription Rewards Program. Please read carefully.

• Eligibility for Rewards
  To qualify for subscriber rewards, including credits and free gifts, your subscription must be active. Rewards will be granted based on the details of your active subscription.
• Subscription Credits
  Subscribers will receive credits based on their subscription value/or duration. These credits can be used towards future purchases. Credits are non-transferable, and only valid for use by the subscribing account holder.
• Free Gifts
  Free gifts may be offered to subscribers based on their subscription streak or other promotional terms. These gifts are subject to availability and may change at Forthglade’s discretion.
• One Time Purchase Voucher Reward
  Only valid on full price items. Code cannot be used in conjunction with any other discounts or offers. Only valid on one time purchases on Forthglade.com, not subscription orders.
• Active Subscription Requirement
  To qualify for and redeem credits and free gifts, your subscription must remain active and a subscription order must be placed at least once every six months. If all products in your subscription are cancelled, or otherwise not active, you will not be eligible to earn or redeem rewards during that time. Failure to place a subscription order every six months will mean your subscription is automatically cancelled.
• Cancellation and Reward Expiration
  If you cancel your entire subscription order, any accumulated credits or rewards will be void and cleared from your account. You will no longer be eligible for any active rewards upon cancellation. You can re-enter the subscription rewards program with a new subscription at any time but existing credits or rewards can't be reinstated.
• Subscriber Competition Eligibility
  Competitions are open to all active subscribers of Forthglade, who have a valid subscription at the time of entry. Subscribers must comply with these competition terms as well as Forthglade's general competition rules, available on our website.
• Changes to the Rewards Program
  Forthglade reserves the right to modify, suspend, or terminate the Subscription Rewards Program at any time, with or without notice. Any changes will not affect rewards already earned prior to the change, unless otherwise specified.
• Up to £250 in rewards per year*
  The £250 per year rewards value is based on the average spend of our subscribers. Your actual rewards may vary depending on your individual basket value. We're always keeping an eye on our rewards program to ensure it's offering the best value for our subscribers!
• General Terms
  All other terms and conditions on Forthglade.com, including those regarding subscriptions and purchases, apply to the Subscription Rewards Program.

Follow the instructions on this page to answer the questions about your dog. You'll then be recommended products based on your answers, or you can select your own - it's up to you! Your discount will automatically be applied at checkout.

If you have more than one dog, you'll need to complete the questionnaire for your first dog, and you'll then have the option to add further pet passports for as many dogs as you'd like.

You can then switch between recommendations and add all items you'd like into one overarching subscription to make the most of the new subscriber discount.

Yes - you'll receive email confirmation with your order and tracking details, as well as a reminder email for future boxes a few days before payment is processed and again before the order is shipped out.

Once your dog's food is delivered, you'll need to store it in a cool, dry place. Once a tray of wet food has been opened, it will need to be kept in the fridge and must then be used up within 48 hours.

Remember if you are using Forthglade for the first time, switch food gradually over the course of five days. We include more information on this above.

As per our terms and conditions, the discount can only be applied for brand new subscribers to Forthglade. You also won't be able to add any additional discounts at the checkout as only the highest discount will be applied.

Yes - you'll need to log in to your Forthglade Account and go to your profile. From here you'll be able to see any upcoming orders.

Yes - you'll need to log in to your Forthglade Account and go to your profile. From here go to subscriptions and then manage my subscriptions. From here you can add, remove or swap items around.

Please note, whilst in the initial three box promotional period any changes to your frequency or items may impact your discount. Please contact a member of our customer service team if you think your discount hasn't applied correctly.

No - You can order as many or as few items as you'd like.

This includes treat only orders if that is all you are looking to order. Recommendations will be made across all of our complete wet and dry meals.