Please contact us if you have any questions about our terms and conditions.
- By purchasing direct from Forthglade from our website or Customer Care Team, you the consumer are bound by the following terms and conditions. These terms and conditions may be amended from time to time but you will be bound by the content published on the date that products are purchased. You are advised to check prior to each order made, to ensure that you fully understand the precise terms. To aid you in determining whether the terms and conditions have changed since your previous Forthglade purchase we will clearly display the most recently updated date, at the base of the terms and conditions. Nothing in these terms affects your legal rights as a consumer.
- We will confirm your order placed on Forthglade.com/Forthglade’s Customer Care Team. You will receive either a message on the website immediately after you have confirmed your order, or by us sending an e-mail to the e-mail address you have provided us with. At the point of acceptance the purchase contract will be made and we will supply the goods to you in accordance with your order and these terms and conditions. For cancellation or returns, please refer to detail from our Cancellations and Return & Refunds page.
- When you place your order you will receive a summary of that order on the website and by email. Neither of these constitute acceptance of the order and a contract for sale does not exist at this point. A contract for sale becomes binding when we accept your order by dispatching the product to you. When this happens we will confirm the acceptance by sending you an email and updating your order history on our website.