price increases, 5th July 2022

Like most of the UK, we’ve experienced rising costs across all areas of our business over the last 12 months. As a result, we've had to make the difficult decision to adjust our prices. As a valued customer, we've avoided passing on these price increases as long as possible.

 

Unfortunately, we now need to apply the new product pricing to our website, this will take place on Tuesday 5th July. To help make these changes as smooth as possible, we've outlined, by product each individual price increase – the details of which can be found below. We've also included some frequently asked questions to further explain our need to increase our prices and what this means for you.

 

If you choose to take out a subscription with us before 5th July 2022, you'll benefit from the current prices + our subscriber 10% discount for another 3 months. Subscription prices will be updated on 5th October 2022.

 

If you’ve any other questions about these changes, please don't hesitate to contact us using the form below.

product name pack size old price new price % increase

Individual recipe multi-packs

Excluding National Trust (listed below)

18

£26.90

£30.42

13.1%

Individual recipe multi-packs

Excluding National Trust (listed below)

36

£52.35

£59.40

13.5%

Mixed recipe variety packs - 395g

Excluding National Trust (listed below)

12

£18.20

£19.49

7.1%

Mixed recipe variety packs - 395g

Excluding National Trust (listed below)

24

£35.30

£37.68

6.7%

Mixed recipe variety packs - 395g

Excluding National Trust (listed below)

48

£68.40

£73.44

7.4%

Small dog mixed recipe variety packs - 150g

8

£5.75

£6.25

8.7%

Small dog mixed recipe variety packs - 150g

16

£11.10

£12.00

8.1%

Small dog mixed recipe variety packs - 150g

32

£21.00

£23.04

9.7%

Small dog mixed recipe variety packs - 150g

48

£30.00

£33.12

10.4%

Duo pack (2 x 395g recipes)

20

£29.60

£31.99

8.1%

Duo pack (2 x 395g recipes)

40

£55.70

£60.40

8.4%

National Trust mixed recipe variety packs - 395g

6

£12.50

£13.00

 

4%

National Trust mixed recipe variety packs - 395g

12

£24.50

£25.56

4.3%

National Trust mixed recipe variety packs - 395g

18

£36.00

£37.62

4.5%

National Trust individual recipe multi packs - 395g

7

£15.75

£16.45

4.4%

National Trust individual recipe multi packs - 395g

14

£31.10

£32.48

4.4%

National Trust individual recipe multi packs - 395g

21

£45.20

£47.25

4.5%

Chicken natural dry cold pressed dog food

1kg

£7.25

£7.99

9%

Chicken & Turkey natural dry cold pressed dog food

2.5kg

£16.75

£18.69

10%

Chicken & Turkey natural dry cold pressed dog food

6kg

£35.99

£39.99

10%

Chicken & Turkey natural dry cold pressed dog food

12kg

£64.99

£70.99

8%

Chicken & Turkey natural dry cold pressed dog food

18kg

£89.99

£96.99

7%

Duck natural dry cold pressed dog food

1kg

£7.75

£8.49

9%

Duck natural dry cold pressed dog food

2.5kg

£18.25

£19.99

9%

Duck natural dry cold pressed dog food

6kg

£39.99

£44.99

11%

Duck natural dry cold pressed dog food

12kg

£71.99

£77.99

8%

Duck natural dry cold pressed dog food

18kg

£99.99

£107.99

7%

Soft bite dog treats

90g

£1.65

£1.85

12.1%

Soft bite dog treats

8 x 90g

£11.99

£13.99

16.7%

Hand baked dog treats

150g

£3.29

£3.70

12.5%

Hand baked dog treats

7 x 150g

£19.99

£22.99

15%

National Trust soft bites

90g

£2.15

£2.40

11.6%

National Trust soft bites

8 x 90g

£14.99

£16.99

13.3%

Please note: dental sticks and our new multi-functional soft bites are excluded from price increases.

FAQs

We recently implemented a series of price increases across our product range which were introduced to help offset the increasing costs of our raw materials and to ensure that we could continue to make the great quality food our four-legged fans know and love. Since this price increase was communicated back in March 2022, businesses across the UK (and indeed the world) have been affected by unexpected challenges that have significantly increased costs in almost every other area of their businesses – raw material costs continue to increase beyond what we were seeing in the early part of the year, fuel & energy costs have significantly heightened following the humanitarian crisis in the Ukraine, amongst others. We are already seeing the impact of these increased costs as many of our suppliers having already had to make changes to ensure they too, can continue to do business in a viable way. There isn’t a single area of our business from our factory teams to distribution network that has been able to avoid significant cost increases in recent months.

 

We’re passionate about our customers and about making great quality food for their four-legged friends – so passing these costs on to our customers isn’t something we’d do unless it is completely necessary to allow us to continue doing so. That said, we wholeheartedly appreciate that this is another increasing cost at a time when many households are already struggling. Rest assured that it will always be our priority to keep our prices as low as possible for our customers and to continue supporting dog owners from all walks of life in the UK and overseas through our extensive charity work.

The last few years have seen a significant number of challenges for us as a business, some of which we’ve been able to anticipate and plan for – but some that unfortunately we haven’t been able to. During Covid we were able to continue operating throughout the pandemic, providing many dog owners with a consistent and reliable source for their dog’s natural, healthy dinners whilst working as hard as possible to protect our customers from the increasing costs following Brexit, that we were already beginning to see across our supply chain.

 

We made some changes to our pricing earlier this year to reflect the increased cost of our raw materials over the last two years, but since then we have been impacted by significant cost increases across almost every area of our business due to circumstances, we couldn’t have planned for which means that we’re, sadly having to pass some of this additional cost onto our customers.

 

We’re passionate about our customers and about making great quality food for their four-legged friends – so passing these costs on isn’t something we’d do unless it is completely necessary to allow us to continue doing so. That said, we wholeheartedly appreciate that this is another increasing cost at a time when many households are already struggling. Rest assured that it will always be our priority to keep our prices as low as possible for our customers and to continue supporting dog owners from all walks of life in the UK and overseas through our extensive charity work.

The new prices will come into place on Tuesday 5th July for all customers, except for those who have a subscription set up to receive their deliveries automatically.

 

If you have a subscription with us you’ll benefit from being able to buy the products on your subscription at the current price for an additional 3 months, which means that the price increase will come into place for you on 5th October 2022.

We’re giving our most frequent customers, who have a subscription with us the opportunity to continue buying their Forthglade products at the current price for an additional 3 months – so they’ll see the new prices come into place on 5th October, rather than 5th July. From 5th October all customers who have a subscription with us will see the new prices applied to their orders, with the 10% discount they receive for being a subscription customer applied to the new product prices.

 

You too can benefit from a 3-month delay to the price increase by setting up a subscription with us to receive your Forthglade deliveries automatically at a frequency that suits you. Click here to create a subscription with is. Please note that you cannot cancel your subscription with us until you’ve received your 3rd subscription order from us, but you can pause, skip or amend your subscription deliveries as often as you like.

We’re passionate about our customers and about making great quality food for their four-legged friends – so rest assured that we’ll continue to review our costs and prices with the aim of keep our prices as low as possible for our customers, as well as to be able to continue supporting dog owners from all walks of life in the UK and overseas through our extensive charity work.

Any orders placed on our website before midnight on the 4th July will pay the current price for our products. Orders placed after this will be at the new pricing (see below for details).

 

If you have a subscription with us then you’ll benefit from a 3-month delay in the price increases coming into effect, so any subscription orders processed after midnight on 4th October will be at the new pricing with your 10% subscriber discount applied to the new price.

We’re passionate about our customers and about making great quality food for their four-legged friends – so rest assured that we’ll continue to review our costs and product prices with the aim of keep our prices as low as possible for our customers, as well as to be able to continue supporting dog owners from all walks of life in the UK and overseas through our extensive charity work.

Yes. If you have a subscription with us you’ll benefit from being able to buy the products on your subscription at the current price for an additional 3 months, which means that the price increase will come into place for you on 5th October 2022. Any subscription orders processed before midnight on 4th October 2022 will be at the current product prices.

You can view the new, increased RRP for each of our products above – so you’ll pay these new prices for any products on your subscription, less your 10% subscription discount. Please keep in mind however, that as a valued subscription customer, you won’t see any price increase until 5th October 2022.

 

If you need any help with calculating the new price for your subscription products from 5th October 2022, please contact our Customer Service team on info@forthglade.com.

If you already have a subscription with us, you’ll benefit from being able to order products that are already on your subscription at the current RRP (less your 10% discount) until 5th October 2022. If you add any new products to your subscription after midnight on 4th July you’ll pay the new RRP (prices above) for these but continue to receive your 10% subscription discount on the RRP prices.

Yes. If you have a subscription with us you’ll continue to benefit from getting 10% off any deliveries you receive from us, but from 5th October the RRP of our products will be increasing so your 10% discount will come off of the new product pricing. You can view the new prices above.

 

If you need any help calculating the new price for your subscription deliveries from 5th October 2022, please contact our Customer Service team on info@forthglade.com.

drop us a note

drop us a note

If you have a question about our our price increases or anything else, please drop a member of our customer service team a message.

If you have a question about our our price increases or anything else, please drop a member of our customer service team a message.

Gemma

customer services

Gemma

customer services

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