Digital Trading Executive

Location: Okehampton, Devon / Hybrid

Hours: 8.30 am-4.30 pm Mon to Fri (flexibility outside of these hours depending on business demands)

Reporting Into: Senior Digital Trading Manager

Holiday: 25+ Bank Holidays

Holiday: DOE

Role Summary:  

We are looking for a Digital Trading Executive to join the team. The right candidate will need to understand all areas of Digital Trading and Merchandising and be able to hit the ground running in this fast-growing market.

As part of the Digital team, the objective of the trading arm is to ensure FG.com is merchandised to maximise sales and conversion. This includes the day to day running of the e-commerce section of the site, merchandising, pricing, promotions, and stock management.

Candidates will be passionate about customers and producing regular reports on learnings; what is and isn’t working and taking the necessary actions to help drive growth.

Main Duties & Responsibilities:

• Help to bring products to life whilst making sure all content across the website is engaging, easy to navigate and up to date and optimised to drive sales and revenue.
• To ensure that all promotions are accurately executed in a timely manner and in line with business deadlines – including the briefing and testing of email marketing campaigns and alignment of messaging across all channels.
• Supporting the relationship with the fulfillment agency to ensure that they are delivering the agreed KPIs.
• Working with Operational teams to support management of stock levels, returns, wastage, damages and the rotation of stock.
• To review website performance, customer buying habits and store navigation, and making tactical decisions in optimising the site as required.

Skills & Personal Attributes

• Commercially minded, focused on driving sales and profit opportunities
• Fantastic attention to detail with good time-management with the ability to multi-task
• Great communicator, able to engage others and build collaborative relationships easily.
• Flexible, enthusiastic and motivated with the ability to work to targets and adapt to the needs of the business
  

Experience & Knowledge

• Experience in website merchandising/trading within an online retail business
• Strong analytical skills, with experience in using tools to extract, interpret and analyse data i.e. Google Analytics, BI systems and Excel
• Ideally an understanding of digital marketing channels (e.g. PPC, affiliates, SEO) plus experience using Shopify/Shopify Plus