Contact FAQ

Frequently Asked Questions

Using our extensive list of frequently asked questions is the quickest route to resolving common queries.

Contact Order

Larger Orders

Please be aware your order may arrive in separate deliveries, especially if you placed a large order. You can keep up to date by checking your tracking link which will available on your dispatch email. When clicking this it will advise if your order is 'part delivered'. Please be rest assured the courier has the remainder of your order which is usually delivered the next working day. You can also view more information about our delivery partners and service levels here.

Delivery options CS

We Are Here To Help

Whether you’re looking to try something new or need advice, our lovely Customer Care team is here to help every step of the way. If you'd prefer to call, please contact us between *10am and 4pm Monday to Friday.