0808 169 2900
Wet Food Information
grain free wet dog food
wholegrain wet dog food
complementary wet dog food
national trust gourmet range
limited edition recipes
grain free complete meals
wholegrain complete meals
just 90% protein range
national trust range
natural hand baked treats
natural soft bite treats
our natural dog food & treat ranges
recycling & sustainability
best wet dog food award
changing dog food
seasonal affective disorder in dogs
natural dry cold pressed
dogs welcome project
south west coast path
veterans with dogs
dogs on the street
dog of the month
find out more
subscribe and save
sign up for exclusive offers
dpd, dhl or evri delivery options
platinum trusted service
free delivery for orders over £30
We notified you in July that we would be raising our subscription prices this month.
We now need to apply the new product pricing to your orders. You will, of course, continue to benefit from 10% off your orders with your subscription. To help make these changes as smoothly as possible, we've emailed all affected customers and outlined, by product each individual price increase – the details of which can also be found below.
All subscription orders processed on or after 27th October 2022 will be charged at the new, higher prices.
All prices stated below include the 10% on-going discount you receive through having a subscription with us. If you’ve any other questions about these changes, please don't hesitate to contact us by emailing firstname.lastname@example.org.
As always, you can edit or update your subscription at any time using your online account. Although we’d be very sad to see you go, if you would like to cancel your subscription then you can do this any time after your second subscription order.
Individual recipe multi-packs
Excluding National Trust (listed below)
Mixed recipe variety packs - 395g
Small dog mixed recipe variety packs - 150g
Duo pack (2 x 395g recipes)
National Trust mixed recipe variety packs - 395g
National Trust individual recipe multi packs - 395g
Chicken natural dry cold pressed dog food
Chicken & Turkey natural dry cold pressed dog food
Duck natural dry cold pressed dog food
Soft bite dog treats
8 x 90g
Hand baked dog treats
7 x 150g
National Trust soft bites
National Trust Soft Bites
Please note: dental sticks and our new multi-functional soft bites are excluded from price increases.
The last few years have seen a significant number of challenges for us as a business, some of which we’ve been able to anticipate and plan for – but some that unfortunately we haven’t been able to. During Covid we were able to continue operating throughout the pandemic, providing many dog owners with a consistent and reliable source for their dog’s natural, healthy dinners whilst working as hard as possible to protect our customers from the increasing costs following Brexit, that we were already beginning to see across our supply chain.
We made some changes to our pricing earlier this year to reflect the increased cost of our raw materials over the last two years, but since then we have been impacted by significant cost increases across almost every area of our business due to circumstances, we couldn’t have planned for which means that we’re, sadly having to pass some of this additional cost onto our customers.
We’re passionate about our customers and about making great quality food for their four-legged friends – so passing these costs on isn’t something we’d do unless it is completely necessary to allow us to continue doing so. That said, we wholeheartedly appreciate that this is another increasing cost at a time when many households are already struggling. Rest assured that it will always be our priority to keep our prices as low as possible for our customers and to continue supporting dog owners from all walks of life in the UK and overseas through our extensive charity work.
The new prices will come into place on Tuesday 27th October for all subscribers.
We’re passionate about our customers and about making great quality food for their four-legged friends – so rest assured that we’ll continue to review our costs and prices with the aim of keep our prices as low as possible for our customers, as well as to be able to continue supporting dog owners from all walks of life in the UK and overseas through our extensive charity work.
Any orders placed on our website before midnight on the 26th October will pay the current price for our products. Orders placed after this will be at the updated pricing.
We’re passionate about our customers and about making great quality food for their four-legged friends – so rest assured that we’ll continue to review our costs and product prices with the aim of keep our prices as low as possible for our customers, as well as to be able to continue supporting dog owners from all walks of life in the UK and overseas through our extensive charity work.
You can view the new, increased RRP for each of our products above – so you’ll pay these new prices for any products on your subscription, this price includes the 10% discount.
If you need any help with calculating the new price for your subscription products from 27th October 2022, please contact our Customer Service team on email@example.com.
If you already have a subscription with us, you’ll benefit from being able to order products that are already on your subscription at the current RRP (less your 10% discount) until 26th October 2022.
Yes. If you have a subscription with us you’ll continue to benefit from getting 10% off any deliveries you receive from us, but from 27th October the RRP of our products will be increasing so your 10% discount will come off of the new product pricing. You can view the new prices above.
If you need any help calculating the new price for your subscription deliveries from 27th October 2022, please contact our Customer Service team on firstname.lastname@example.org.
Free delivery on orders over £30
Got a discount code?
Checkout using ShopPay, PayPal or the standard checkout to apply your discount.
Your basket is currently empty.