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Unfortunately costs in almost every area of our business including raw materials, fuel and energy costs have continued to rise since our last price increase in July 2022. As a result, we've had to make the difficult decision to adjust our prices on our website.
As a valued customer we wanted to let you know that this will take place from Wednesday 1st February. To help make the changes as smooth as possible, we've outlined by product each indvidual price increase - the details of which can be found below. We've also included some frequently asked questions to further explain our need to increase our prices and what this means for you.
If you choose to take out a subscription with us before 1st Febuary 2023, you'll benefit from the current prices + our subscriber 10% discount for another 3 months. Subscription prices will be updated on 1st May 2023.
If you’ve any other questions about these changes, please don't hesitate to contact us by emailing firstname.lastname@example.org.
Individual recipe multi-packs
Excluding National Trust (listed below)
Mixed recipe variety packs - 395g
Small dog mixed recipe variety packs - 150g
Duo pack (2 x 395g recipes)
National Trust mixed recipe variety packs - 395g
National Trust individual recipe multi packs - 395g
Chicken natural dry cold pressed dog food
Chicken & Turkey natural dry cold pressed dog food
Duck natural dry cold pressed dog food
Soft bite dog treats
8 x 90g
Functional soft bites
National Trust soft bites
National Trust Soft Bites
Please note: dental sticks and our hand baked treats are excluded from this price increases.
The new prices will come into place on 1st February 2023.
We’re passionate about our customers and about making great quality food for their four-legged friends – so rest assured that we’ll continue to review our costs and prices with the aim of keep our prices as low as possible for our customers, as well as to be able to continue supporting dog owners from all walks of life in the UK and overseas through our extensive charity work.
Any orders placed on our website before midnight on the 31st January 2023 will pay the current price for our products. Orders placed after this will be at the updated pricing.
We’re passionate about our customers and about making great quality food for their four-legged friends – so rest assured that we’ll continue to review our costs and product prices with the aim of keep our prices as low as possible for our customers, as well as to be able to continue supporting dog owners from all walks of life in the UK and overseas through our extensive charity work.
If you have an existing subscription, there won't be any changes to this price until 1st May 2023. We will email you closer to the time to give you a complete breakdown of the price changes in the same format as above. However if you'd like to know what the price will change to sooner, please take the new price above and reduce by 10%, this will be the subscription price from 1st May 2023.
Any amends to your subscription will automatically incur the new price however we're 100% committed to our subscription 3 month price promise so please email our customer service team who will be able to adjust this manually for you. This will ensure you are charged the correct amount.
Free delivery on orders over £30
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